Even when they want to, busy lay people worry it will take "too much time" or aren't sure what scripture to use or fear they "don't know enough" about the Bible. Clergy too, despite good intentions, often have trouble finding time to prepare something. This simple model provides a way to add the missing (and needed) spiritual dimension.

First Order of Business contains 36 brief sessions, 12 minutes a piece. Each has a scripture passage and three open-ended reflection questions—open-ended to fit a variety of situations (though not automatically suggesting "right answers") and allowing some genuine reflection in a non-threatening way. Carlson's hope is that allowing "space" for the Spirit's presence can transform ordinary "business as usual" into a broader, more spiritual context for a group's work of mission or ministry.